Where is the physio clinic?
We are based upstairs inside Riverside Leisure Club. The address is:
Riverside Leisure Club
What’s your accessibility like?
There is free disabled parking on site with a ramp access to the lower floor. The clinic is located on the first floor with stair access, however if clients are unable to climb stair, we have access to a private room on the ground floor where majority of the treatment we offer can take place.
Can I reach the clinic using public transport?
Yes, the clinic is a short walk from Patchway train station. You can also reach us using the first bus service. You can plan your route using their website https://www.firstgroup.com/bristol-bath-and-west
Is there parking?
We have a large onsite car park and all parking is free.
How long are sessions?
Initial Physiotherapy Assessments are typically up to 1 hour long.
Follow up Physiotherapy sessions are 30 minutes
Sports Massage appointments are 45 minutes
How much are sessions?
A Physiotherapy Initial assessment is £55.00
Physiotherapy Follow Up is £40.00
Sports Massage is £40.00
For further services and price info see the below links on our website.
What payment methods do you accept?
We accept all major payment cards EXCLUDING American Express.
We can also accept cash and cheque.
Can I use my Medical Insurance / Health Cover?
The Physio Clinic and its Physiotherapists are registered and recognised by all major Private Medical Insurance Companies including BUPA and AXA PPP. Please call us to request confirmation of individual physiotherapist’s provider status and provider number.
It is usual procedure to see your GP or Consultant first to claim under most insurance companies but contact your insurance provider to check their policy.
If you claim under a cash back scheme, you normally don’t need to get a GP referral, but please check if you are unsure.
We can provide a headed receipt for all transactions that you can use to claim back through your cash back scheme or medical insurance.
For more info see:
What do I bring to my first session?
Usually you do not need to bring anything specific with you to take part in treatment.
If you are intending to use your private medical insurance then please bring a record of your membership and authorisation numbers.
If you have had a scan or medical procedure it can be useful to bring along any letters or reports you have regarding your current injury.
Sometimes it is beneficial to bring a list of medications you are currently taking.
What should I wear?
It is best to wear comfortable, loose-fitting clothing. It is often necessary for us to be able to see the skin around your injury and therefore we recommend you bring shorts and wear sensible underwear.
It is sometime necessary for us to go down to the gym, in which case a pair of trainers or suitable exercise footwear is recommended.
Can I bring someone with me?
Yes, by all means, you are welcome to be accompanied during sessions if you wish.
Can I see a professionally registered physiotherapist?
All our physiotherapists are registered members of the Health Professions Council and Chartered Society of Physiotherapy.