Self Funding Payment
- All payments are to be made on the day of treatment unless claiming under private medical insurance.
- We accept Cash, Cheques and all Major Debit/Credit Cards for payment with the exception of American Express.
For Those Claiming Under Medical Insurance
- Clients claiming under private insurance must have contacted their insurance company prior to booking an appointment for authorisation. Clients must provide a valid policy/membership number and where applicable authorisation code.
- The Physio Clinic Bristol LTD is approved by most insurance companies including AXA PPP, BUPA, AVIVA, Cigna, WPA, Standard Life and Simply Health. Please check with a member of the team if you are unsure.
- Where direct payment is not established clients will be asked to pay for treatment on the day and a full receipt will be provided to enable clients to directly claim back from their insurance company e.g. BAWA, Benenden etc.
- Promotional rates are not applicable to those claiming under private medical insurance.
- Consumables e.g. Braces, Insoles, Tape, Theraband are not covered under private medical insurance and the cost of any equipment is the responsibility of the client.
- It is the responsibility of the client to ensure they have adequate cover under their policy. Any policy excess or shortfall in cover is the responsibility of the client.
Block Treatment Packages
- Treatment packages purchased in advance are a promotional product offering the client discounted rates and cannot be used in conjunction with any Private health insurance or any other promotional offer that may be running at that time.
- Packages are non transferable between clients.
- Packages are valid for a 12 month period only and will become void on the anniversary of the date of purchase with no refund for any unused amount.
- These plans include Strength & Conditioning, Pilates, Running and Rehabilitation.
- A Standing-Order must be set-up to The Physio Clinic Bristol LTD for payments on the 27th of each month and entitling the users 4 sessions that calendar month.
- Standing-Order can be cancelled at any time and The Physio Clinic LTD request to be informed of any cancellation.
- A maximum of 1 used session can be carried over per-month.
- Plans are non-transferable, and sessions can only be used by the named client.
Unsettled Accounts/Overdue Payments
- All accounts are to be settled within 30 days.
- All overdue accounts will accrue interest at 2% per month, from the day the debt became due.
- Clients are required to give 24 hours notice to cancel or rearrange an appointment. Failure to give sufficient notice may result in a fee of £20.00 being charged.
Post Race Sports Massage Offer
- 25 % Off Post Race Sports Massage Offer if valid for 1 week (Monday- Saturday) for the week directly after the event.
- Clients must wear their “Race T-Shirt”, bring their “Medal” & have a photo taken, that The Physio Clinic Bristol can use for marketing purposes.
- 25% Discount only applies to full price treatment and can not be used in-conjunction with any other offers or packages.