How you arrange your initial assessment at The Physio Clinic has changed due to the Coronavirus pandemic.

But don’t worry, you’ll still receive the same great service involving both assessment and treatment.

New guidance now requires that all patients must undergo a preliminary triage process prior to booking in for a Face to Face appointment.  We’ve tried to make this process as quick and easy as possible.

  • Simply book a convienent time slot to have a FREE Triage call with one of our Physiotherapists
  • We’ll send you a online registration and triage form for you to fill in before your call
  • We’ll call you for a chat and arrange you an appointment once you are happy

Your FREE Triage call

We will:

  • Call you at the arranged time
  • Ask you some further questions about your condition
  • Discuss your best options and help you make an informed decision
  • Answer any of your questions or concerns
  • Book your next appointment

We’ll be taking great care of you every step of the way.  The clinic has worked hard ensuring a Covid Secure environment and systems for your safety and well being.  See what measures we have put in place here

During your clinic appointment we will:

  • Review all the information we have about your problem
  • Perform a physical examination of the area involved
  • Tell you what is wrong – a diagnosis
  • Give you treatment on the day
  • Provide you with knowledge, advice and exercises to help you further

Please note that during your initial assessment you may be required to undress sufficiently for your physiotherapist to properly assess the area. Furthermore it is often necessary to assess areas surrounding the primary source of a complaint. Please wear or bring along suitable clothing to assist in this matter.

Your therapist will be wearing PPE during your examination and we request that all clients wear a face mask or covering for the entire session.

Should physiotherapy be inappropriate or your physiotherapist feel further investigation is required they will inform you of the best course of action and if necessary arrange onward referral.

We want you to leave the session fully understanding your issue and how we would like to proceed.

If you have any questions at anytime please ask.